Service and Support
Through our commitment to offer total innovative solutions to the gaming industry, we combine innovative technology, customized solutions and exceptional service to ensure client satisfaction.
By saying that we provide total innovative solutions, we mean just that. Our solutions are completely customized to meet your needs and then fully installed to bring your hall/operating centre to full operational status.
To completely integrate the gaming solution, eQube Technology and Software Inc. offers comprehensive training programs for all of our custom software packages. eQube delivers on-site instruction that fully prepares the front line employees for the transition from paper–based management to software. Employees who are well prepared and trained for change can greatly add to the success of your software installation.
Once the installation and training are complete, we form a lasting relationship with our clients providing them with the highest level of service and support in order that the needs of our clients are not merely met, but exceeded. 24 hour technical assistance and quick response times are just a few of the many services eQube provides in addition to repairs, upgrades and more.